{"id":187,"date":"2023-08-14T14:41:10","date_gmt":"2023-08-14T14:41:10","guid":{"rendered":"https:\/\/veloxinsurance.com\/?page_id=187"},"modified":"2023-08-14T14:41:11","modified_gmt":"2023-08-14T14:41:11","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/veloxinsurance.com\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"<div class=\"c-section  \" >\r\n    <div class=\"o-wrapper o-wrapper--small\">\n\n            <div class=\"o-component s-cms-content\">\r\n        <p>Wondering how to get the help and information you need? Cost-U-Less is dedicated to providing excellent customer service with convenient and helpful information anytime. Whether online, in person at one of our convenient California locations or by phone, our customer service team is standing by to answer your questions. Check our <a href=\"https:\/\/www.costulessdirect.com\/car-insurance-quotes-online\/car-insurance-faq\/\" target=\"_blank\" rel=\"noopener\">Frequently Asked Questions<\/a> to see if the answer you need is there.<\/p>\n    <\/div>\r\n    \n\n            <h2 class=\"c-section__title c-section__title--left c-section__title--blue\">Contact Us Anytime<\/h2>\r\n            <div class=\"o-component s-cms-content\">\r\n        <p>Anytime you need to reach out, we\u2019ll be here for you. Contact one of our representatives by email or\u00a0phone during the customer service hours indicated below.<\/p>\n<p><strong>Hours: 8:30 AM to 6:00 PM, Monday \u2013 Friday<\/strong><\/p>\n<ul>\n<li>Phone by Calling Toll Free:\u00a0<a href=\"tel:866-505-6767\"><strong>866-505-6767<\/strong><\/a><\/li>\n<\/ul>\n    <\/div>\r\n    \n\n            <h2 class=\"c-section__title c-section__title--left c-section__title--blue\">Filing a Claim<\/h2>\r\n            <div class=\"o-component s-cms-content\">\r\n        <p>Please contact your insurance carrier directly. Your carrier information is located on your policy documentation.<\/p>\n    <\/div>\r\n    \n\n            <h2 class=\"c-section__title c-section__title--left c-section__title--blue\">Insurance Payments<\/h2>\r\n            <div class=\"o-component s-cms-content\">\r\n        <p>We offer a variety of ways you can make an <a href=\"https:\/\/www.costulessdirect.com\/compare-insurance-quotes-online\/insurance-payments\/\" target=\"_blank\" rel=\"noopener\">insurance payment<\/a>, either by phone, or at one of our offices.<\/p>\n    <\/div>\r\n    \n\n            <h2 class=\"c-section__title c-section__title--left c-section__title--blue\">Change of Address<\/h2>\r\n            <div class=\"o-component s-cms-content\">\r\n        <p>There are several different ways you can notify Cost-U-Less or your insurance carrier that you are moving. If you are moving, please use one of the following methods to notify us of your move:<\/p>\n<ul>\n<li><strong>Call Us<\/strong>\n<p>Call Customer Service toll free at <a href=\"tel:866-505-6767\"><span style=\"white-space:nowrap;\">866-505-6767<\/span><\/a>.<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li><strong>Visit your Local Cost-U-Less Insurance Center<\/strong>\n<p>Visit your\u00a0<a href=\"https:\/\/locations.costulessdirect.com\/\" target=\"_blank\" rel=\"noopener\">local office<\/a>\u00a0and fill out a change of address form.<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li><strong>Notify your Insurance Company Directly<\/strong>\n<p>You can call your insurance company directly or mark the new address on your bill and the insurance company will make the change.<\/p>\n<\/li>\n<\/ul>\n    <\/div>\r\n    \n\n            <h2 class=\"c-section__title c-section__title--left c-section__title--blue\">Technical Support<\/h2>\r\n            <div class=\"o-component s-cms-content\">\r\n        <p>We want your browsing experience on our Cost-U-Less website to be the best it can be. If you have any issues, please feel free to contact our customer service for assistance.<\/p>\n    <\/div>\r\n    \n\n<\/div>\r\n<\/div>\r\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/veloxinsurance.com\/wp-json\/wp\/v2\/pages\/187"}],"collection":[{"href":"https:\/\/veloxinsurance.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/veloxinsurance.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/veloxinsurance.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/veloxinsurance.com\/wp-json\/wp\/v2\/comments?post=187"}],"version-history":[{"count":1,"href":"https:\/\/veloxinsurance.com\/wp-json\/wp\/v2\/pages\/187\/revisions"}],"predecessor-version":[{"id":188,"href":"https:\/\/veloxinsurance.com\/wp-json\/wp\/v2\/pages\/187\/revisions\/188"}],"wp:attachment":[{"href":"https:\/\/veloxinsurance.com\/wp-json\/wp\/v2\/media?parent=187"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}